The first cooperation with Mr. Mike from Australia -2 tons pillar jib crane with electric hoist

In August 2020, we received pillar jib crane inquiry from Australian customers on our company website. 

Capacity: 2 tons. 

Arm length: 3.5 meters, 

lifting  height:2.5 meters 

with electric wire rope hoist.

The customer is the end user. Used for their own small projects and building villas.

After the quotation, I followed a few emails and the customer did not have any feedback.

In October, the final customer took the initiative to add my WhatsApp and asked if we could directly provide door-to-door transportation. The customer has never imported any products from China and has no import qualification. The final solution: suggest that the customer find a freight forwarding company, which is solely responsible for this order.

In addition, the jib crane is used outdoors, and customers worry about safety. We recommend that customers make a simple rain cover. When it rains, place the electric hoist in the rain cover. There is also a lifting height of 2.5 meters which is just above ground, and a lifting height of 12.5 meters underground.

Update technical solutions and quotations as required. The customer quickly confirmed the order and arranged payment.

After receiving the goods, the customer reported that the crane was in good condition.Customers also expressed that they still hope to cooperate with us next time they have a crane demand.

The high-standard product requirements have allowed us to win praise from customers. Hengyuan Crane will always strictly control the quality requirements and provide a good crane experience to every customer.