Philippine customer orders 5 tons of electric chain hoist

It took only 5 days from receipt of Philippine customer inquiry to receipt of customer payment

Inquiry content:

Lifting weight: 5 tons

Lifting height: 10 meters

Quantity: 1 set

Voltage: 440v, 60hz,3phase

This is a customer from the Philippines. The customer browsed our company's webpage and left the electric chain hoist demand and his contact information. According to the mobile phone number provided by the customer, we added the customer's WhatsApp, and directly sent the quotation and technical drawings to the customer.

The customer quickly gave positive feedback within 1 day. This customer is very interested in our electric chain hoist and confirmed some details.

Length of handle line. The customer requested a length of 9 meters. Generally, if the height is more than 6 meters, we would recommend remote control and the handle as a backup control device. once the remote control fails, the customer can use the handle to operate so as not to affect the customer's work.

Running track specification and length. The main purpose is to confirm whether the running trolley can be matched and whether there is a running cable provided by us.

There are generally three power supply methods. Round cable, flat cable + C-track, seamless slide wire.

shipping fee. The customer requires us to be responsible for shipping, and it needs to be updated to the CFR Manila port price

In accordance with the customer's request, the updated quotation was sent, and the package size and weight were provided to the customer. The customer and his freight forwarder once again confirmed the ocean freight to the port of Manila, Philippines. In the end, it was confirmed that we were responsible for shipping.

According to the company information provided by the customer, a proforma invoice is prepared and sent. After 2 days, we received the payment from the customer.

about 10 days later, the 5-ton electric chain hoist was produced and packaged, and then dispatched. Everything is going smooth.

Hengyuan Crane is committed to providing the best service experience to customers. If you currently have a crane search, please feel free to contact us.